Your Pet Care Questions, Answered
We know you want straight answers before you call. At High Desert Veterinary Service, we've been delivering veterinary care to families in Douglas, AZ, since 1986, and these are the questions we hear most often. Whether you're wondering about our hours, how to handle a snake bite emergency, or what to bring to your first visit, you'll find clear answers right here. Browse below, then give us a call if you need anything more.

Est. 1986
High Desert Veterinary Service Serves Douglas, AZ
High Desert Veterinary Service in Douglas, AZ, offers annual wellness exams, vaccinations, ophthalmology, cryotherapy, dermatology, and snake bite treatment for dogs and cats. Founded in 1986, the clinic brings over 40 years of experience to small pet care, serving Douglas and the surrounding communities with both routine and specialty veterinary services.
40 years of answers.
Common Questions About Our Veterinary Services
How long has your veterinary practice been serving Douglas, AZ?
We've been caring for dogs and cats in Douglas, AZ, since 1986, which means High Desert Veterinary Service brings over 40 years of hands-on experience to every appointment. We're a family-owned practice, and we've built our reputation one patient at a time right here in the community where we live and work.
What veterinary services are available at your clinic?
We offer annual wellness exams, vaccinations, ophthalmology, cryotherapy, dermatology, and snake bite treatment for dogs and cats. Our services cover both routine preventive care and specialty needs, so most of what your pet requires can be handled right here at our clinic on East 9th Street in Douglas.
Does your clinic offer emergency vet services or after-hours care?
We offer limited emergency service available 24/7. Our standard clinic hours are Monday through Friday, 8:30 AM to 5:30 PM, and we are closed on weekends. After-hours calls may reach voicemail, but we check messages promptly, so please call us at (520) 364-3268 and leave a detailed message if your situation is urgent.
What payment methods does your veterinary clinic accept?
We accept CareCredit, personal checks, cash, and major credit and debit cards. We want payment to be easy and stress-free so you can focus on your pet, not the checkout process. If you have questions about CareCredit financing before your visit, just give us a call and we'll walk you through it.
How do I book an appointment, and do you accept new patients?
Yes, we welcome new patients. To schedule an appointment, call us at (520) 364-3268. We're located at 2555 E 9th St, Douglas, AZ 85607. When you call, we'll gather some basic information about your pet, discuss what you're coming in for, and find a time that works for your schedule.
What does USDA accreditation mean for me as a pet owner?
USDA accreditation means our veterinarian is federally authorized to issue official health certificates for pets traveling domestically or internationally. If you need to travel with your dog or cat across state lines or abroad, we can handle the required documentation right here. High Desert Veterinary Service holds this credential, so you won't need a second vet visit.
What happens if I call your clinic after hours?
After-hours calls may reach our voicemail. We check messages promptly on the next business day and will return your call as soon as we're back in the clinic. Patients with urgent needs should use our emergency line at (520) 364-3268 and leave a clear message so we can prioritize your callback.
What should I do if my dog or cat is bitten by a snake near Douglas?
Call us immediately at (520) 364-3268 and do not wait to see if symptoms develop. Rattlesnake bites in the Sonoran Desert are a genuine emergency, and every minute matters. We treat snake bites at High Desert Veterinary Service. Ask us about your rattlesnake vacciations for dogs.
Can pet owners from Sierra Vista, Bisbee, or Tombstone use your clinic?
Absolutely. We welcome patients from across Cochise County and the surrounding southern Arizona communities. Sierra Vista is about 45 minutes away, and Bisbee is roughly 25 minutes from our door at 2555 E 9th St in Douglas. Many of our regular clients make the drive because they value consistent, relationship-based care from a team that knows their pet.
Still Have a Question? We're Here to Help
If your question wasn't answered above, give us a call — we're happy to help. Our team at High Desert Veterinary Service in Douglas, AZ, is available Monday through Friday, 8:30 AM to 5:30 PM. For urgent situations, we offer limited emergency service 24/7.
2555 E 9th St, Douglas, AZ 85607
After-hours calls may reach voicemail. Our team checks messages promptly on the next business day. Patients with urgent needs should use the emergency line at (520) 364-3268. [CLIENT TO CONFIRM VOICEMAIL DISCLAIMER WORDING]


